Pacific Logistics Group (“PLG”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you interact with us online or through our services.
We collect personal data when you:
The personal data we may collect includes, but is not limited to:
| Category | Examples |
|---|---|
| Contact information | Name, email address, phone number, mailing address |
| Company / Business Information | Company name, job title, business address, billing/shipping address |
| Transaction Data | Shipment details, invoices, payment history |
| Website & Device Data | IP address, browser type, device identifiers, pages visited |
| Recruitment Data | Curriculum vitae, work history, education details |
| Other Information | Feedback, enquiries, or additional details you choose to provide |
We use your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Service Delivery | To provide freight forwarding, warehousing, transportation and related logistics services |
| Customer Support | To respond to enquiries, process requests and manage relationships |
| Financial Processing | To issue invoices, process payments and maintain billing records |
| Compliance | To meet legal, regulatory and contractual obligations |
| Marketing & Communications | To send updates, promotional offers and newsletters (with your consent, where required) |
| Recruitment | To review and process job applications |
| Security & Fraud Prevention | To protect our systems, investigate issues and prevent misuse |
We may share your personal data with trusted third parties, such as IT service providers, payment processors, transport partners, and government authorities where required by law. Data may also be shared with our affiliates to facilitate the delivery of the services. Except for the parties named herein and for other legitimate purposes, PLG will not share, sell, trade and/or disclose your personal data to any other third party without your prior consent.
PLG has implemented adequate administrative, physical, and security measures to safeguard your personal data against loss, misuse and/or unauthorized disclosure or alternation. Personal data will only be retained for as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements.
As PLG operates across ASEAN and globally, your personal data may be transferred outside Singapore. We will ensure that comparable standards of protection are applied in such cases, in line with Singapore’s Personal Data Protection Act (PDPA). By submitting your personal data to us, you agree to this transfer, for which PLG will accord adequate protection to prevent any accidental or unauthorized access to or use of the data.
You may request access to, correction of, or withdrawal of consent for the use of your personal data. Requests may be made to our Data Protection Officer at marketing@plg-logistics.com.
Any query or complaint should include, at least, the following details:
We may revise this policy periodically. The latest version will always be available on our website.
If you have questions or concerns about this policy, or wish to exercise your rights, you can contact us:
Pacific Logistics Group
PLG Building
31 Tuas South Link 4
Singapore 636834
Tel: +65 6335 0020
Email: marketing@plg-logistics.com